When you place a custom order — through the order form or the chat assistant — we collect:
We use your information only to run your custom order:
Photos you upload are used only to help create your order — so Nae can see what you have in mind and match colors and style. They are stored securely and are not shared publicly or used for anything else.
We do not sell your information, ever. We share it only with the trusted services that make ordering work:
These providers handle your information solely to deliver their service to us.
We keep your order information for as long as needed to complete your order and keep a record of our work together. You can ask us to delete your information at any time — just email antonae@kraftedbynae.com and we'll take care of it.
This is a small, handmade business, and we treat your information with the same care we put into every stitch. For anything privacy-related, reach out anytime at antonae@kraftedbynae.com.
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