Krafted by Nae
Every piece is made to order by hand — nothing is pre-made or kept in stock. Once your deposit is paid and your order is confirmed, please allow time for your piece to be completed before it ships. Estimated timelines are shared with you personally during your order conversation, since they vary by piece and current order volume.
We currently ship within the United States only.
Orders ship via USPS. Shipping cost is calculated based on your piece's size and weight and your delivery address, and is added to your final invoice — it's not charged separately or hidden in the item price.
If you're local, you can choose local pickup instead of shipping at checkout — just let us know when you place your order.
Once a package ships, it's in USPS's hands, but we don't leave you to sort out a problem alone. If USPS loses or damages your package, we handle the claims process on your behalf — you won't need to deal with USPS directly.
Once your order ships, you'll receive a tracking number by email so you can follow your package's progress.
Shipping a handmade piece safely matters as much to us as making it. If you have any questions about your shipment, reach out anytime at antonae@kraftedbynae.com.
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